MAU (Monthly Active Users) is the number of unique users (with uniqueness defined by the user-ID) that create or consume content on Social+ servers.
Social+ is ready-to-use, the only things left to do are integration and frontend.
Host unlimited connections, messages, and users with Social+. Don't limit your room to grow!
Analyze data in real-time, and create a safe community for your users with our powerful moderation tools.
Rapidly deploy Social+ with an uptime SLA guarantee of 99.99%.
Our Support Packages offer various levels of technical assistance. All agreements include standard support, with additional packages available to meet your specific needs.
MAU (Monthly Active Users) is the number of unique users (with uniqueness defined by the user-ID) that create or consume content on Social+ servers through SDK or API within a monthly billing cycle. All service requests except authentication* are counted as MAU. MAU number is based on per-user instead of per-device, meaning that a user with the same user-ID with multiple devices will be counted as 1 MAU.
*Authentication service requests are Token, register device, register session.
Inactive users are the total number of users, with uniqueness defined by its user ID, created within the Social+ account that does not establish any connection to any Social+ network in the period of month MAU is being calculated.
Concurrent Connections are measured as the number of devices connected simultaneously to the Social+ servers each day. We charge a daily rate of $0.05 per connection that exceeds the free quota. Each device counts as a separate connection. For example, if a user connects from two different devices, this counts as two concurrent connections.
File Storage is counted as the total amount of storage used by an account. This includes all images, videos, live-video and other files uploaded within an application across all Social+ modules.
Each plan comes with different access to features and might have different limitations or free quotas. Additional fees will apply once you exceed the limitations or free quota of your plan for video service minutes viewed, maximum concurrent connections, number of images analyzed by the Image Moderation system and file storage. Inactive users overcharge fees will apply if the number of inactive users exceeds 10x of your MAU.
Any client regardless of their tier can get Enterprise Support for an additional fee. The plan is for clients who need faster and more consultative technical support which includes:
