Monoprix is one of the oldest names in French retailing and remains a leader in the country’s city-center retail. Discover how they create a more engaged and productive workplace with Amity Social Cloud.
<big-nr>1932<big-nr>
<cs-number-text>Founded in<cs-number-text>
<big-nr>300+<big-nr>
<cs-number-text>Store locations<cs-number-text>
<big-nr>22k<big-nr>
<cs-number-text>Employees<cs-number-text>
Monoprix is a long-standing and respected retail store in France. For over 90 years, they’ve been known for their commitment to quality and innovation. Since their beginnings in 1932, they’ve become a leading name in the retail industry. What sets them apart is their ability to offer a wide range of products, including food, fashion, beauty, and home items, all conveniently available under one roof.
With more than 300 stores located in over 250 towns and cities across France, Monoprix has made it their mission to be easily accessible to as many people as possible. In fact, they reach over 85% of urban centers with populations exceeding 50,000. Monoprix's success is rooted in their dedication to providing products that are both high in quality and affordable, all while staying in touch with the evolving tastes and preferences of their diverse customer base. Their journey paints a vibrant picture of a company that continues to redefine the retail experience in France.
<sprscript-green>The challenge<sprscript-green>
Monoprix’s dedication to customer satisfaction is seen through their diverse range of stores and products, digital platforms, and home delivery options. But Monorpix doesn’t just care about customers, they care about all of their people. This is why they prioritize their employees, who play a vital role in their excellent customer service.
Monoprix wanted to create an internal web platform where employees could connect and work together. They wanted this space to be highly engaging and interactive, where employees could transform into a connected community. They believed in their vision, but needed ready-to-use, customizable, and scalable in-app social features to make it a reality.
<sprscript-green>The solution<sprscript-green>
Monoprix found the solution to transforming their platform into a vibrant hub for employees with Amity Social Cloud. By seamlessly integrating Amity Chat into their platform, they enabled employees to have private and group conversations within their own platform. With robust chat features like sharing documents, photos, videos, and voice messages, employees and managers are able to carry out all work-related messaging in one place.
Monoprix took things a step further by creating groups on their platform, where employees can engage as a collective and become a thriving, supportive community. These department-specific community groups are the perfect space for employees to ask questions, share experiences, and take part in polls.
<sprscript-green>The results<sprscript-green>
One of the things that sets Monoprix apart is their focus on their employees. By creating a centralized space for all work-related communications, Monoprix is able to increase employee engagement and efficiency. But it doesn’t stop there. By introducing social features, Monoprix is able to transform their employees into a community.
It’s been proven that a strong sense of community can lead to improved team dynamics, increased morale and motivation, and a greater sense of belonging. And a workplace where employees feel connected results in higher levels of productivity, innovation, and creativity.
Monoprix is an incredible example of how a company can thrive by investing in their people, and we’re proud to power their community connections.
Monoprix is one of the oldest names in French retailing and remains a leader in the country’s city-center retail. Discover how they create a more engaged and productive workplace with Amity Social Cloud.
<big-nr>1932<big-nr>
<cs-number-text>Founded in<cs-number-text>
<big-nr>300+<big-nr>
<cs-number-text>Store locations<cs-number-text>
<big-nr>22k<big-nr>
<cs-number-text>Employees<cs-number-text>
Monoprix is a long-standing and respected retail store in France. For over 90 years, they’ve been known for their commitment to quality and innovation. Since their beginnings in 1932, they’ve become a leading name in the retail industry. What sets them apart is their ability to offer a wide range of products, including food, fashion, beauty, and home items, all conveniently available under one roof.
With more than 300 stores located in over 250 towns and cities across France, Monoprix has made it their mission to be easily accessible to as many people as possible. In fact, they reach over 85% of urban centers with populations exceeding 50,000. Monoprix's success is rooted in their dedication to providing products that are both high in quality and affordable, all while staying in touch with the evolving tastes and preferences of their diverse customer base. Their journey paints a vibrant picture of a company that continues to redefine the retail experience in France.
<sprscript-green>The challenge<sprscript-green>
Monoprix’s dedication to customer satisfaction is seen through their diverse range of stores and products, digital platforms, and home delivery options. But Monorpix doesn’t just care about customers, they care about all of their people. This is why they prioritize their employees, who play a vital role in their excellent customer service.
Monoprix wanted to create an internal web platform where employees could connect and work together. They wanted this space to be highly engaging and interactive, where employees could transform into a connected community. They believed in their vision, but needed ready-to-use, customizable, and scalable in-app social features to make it a reality.
<sprscript-green>The solution<sprscript-green>
Monoprix found the solution to transforming their platform into a vibrant hub for employees with Amity Social Cloud. By seamlessly integrating Amity Chat into their platform, they enabled employees to have private and group conversations within their own platform. With robust chat features like sharing documents, photos, videos, and voice messages, employees and managers are able to carry out all work-related messaging in one place.
Monoprix took things a step further by creating groups on their platform, where employees can engage as a collective and become a thriving, supportive community. These department-specific community groups are the perfect space for employees to ask questions, share experiences, and take part in polls.
<sprscript-green>The results<sprscript-green>
One of the things that sets Monoprix apart is their focus on their employees. By creating a centralized space for all work-related communications, Monoprix is able to increase employee engagement and efficiency. But it doesn’t stop there. By introducing social features, Monoprix is able to transform their employees into a community.
It’s been proven that a strong sense of community can lead to improved team dynamics, increased morale and motivation, and a greater sense of belonging. And a workplace where employees feel connected results in higher levels of productivity, innovation, and creativity.
Monoprix is an incredible example of how a company can thrive by investing in their people, and we’re proud to power their community connections.